Counterize 3.1.1

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20 Responses

  1. User_DE says:

    After Updating to Version 3.1.1.

    Warning: session_start() [function.session-start]: SAFE MODE Restriction in effect. The script whose uid is 1709346 is not allowed to access /var/tmp/ owned by uid 0 in /mnt/weba/23/22/5802922/htdocs/cms/wp-content/plugins/counterize/counterize.php on line 16

    Need HELP !!!

    • Hi,

      Could you disable all your plugins excepted Counterize, and then tell me if you still see the error? If the error disapeared, then activate the plugins one by one to find the faulty one.

      This error is caused by something (a plugin or your theme) outputting text before the session is started. This is local to your installation (your themes or your plugins) because I haven’t see this error myself.

      I suggest that you add the following code on top of your wp-config.php and see if it helps:

      if( ! isset( $_SESSION ) )
      • User_DE says:

        thanks for your quick reply. if deactivated each plugin, but the error still occurs. I have put the code on the top of wp-config.php. But than I couldn’t get into my account. Maybe you could show me the right section in the file. Or could you send me a link the an older version of counterize. Before I updated to 3.1.1 everything worked fine.
        What Do u think ?

        • You can add it just before the following lines for example:

          // ** MySQL settings - You can get this info from your web host ** //
          /** The name of the database for WordPress */
          define('DB_NAME', 'database_name_here');

          It is very important that you add it AFTER the PHP start tag


          of that file, if you add it before it will not work at all.

          • User_DE says:

            Put it into the file, right at that play. When I want to lock in, following line occurs:

            Warning: session_start() [function.session-start]: SAFE MODE Restriction in effect. The script whose uid is 1709346 is not allowed to access /var/tmp/ owned by uid 0 in /mnt/weba/23/22/5802922/htdocs/cms/wp-config.php on line 17

            Fatal error: session_start() [function.session-start]: Failed to initialize storage module: files (path: ) in /mnt/weba/23/22/5802922/htdocs/cms/wp-config.php on line 17

            The errors moved from line16 to line17.
            But that morning, before the update, everything worked fine. I just changed the counterize version. Any other idea ?

        • Well that’s very strange. I am investigating what could be the cause of your problem. The previous version of Counterize was already using sessions.

          The first thing I would check is make sure the session.save_path in you php.ini is set and point to a valid and writable path for your user (it seems that you can’t write to /var/tmp).

        • Are you using Internet Explorer?

  2. User_DE says:

    Where can I find that file ? Can’t find it.

  3. User_DE says:

    No, Firefox.

  4. User_DE says:

    Hey Gabriel,
    I’ve installed an older Version, counterize 3.0.32. Now it works again.
    Maybe u would send me 3.0.1 to have try if that could be the latest version for me, that works. And could you tell me in which file the statisitcs are saved ? Thank you so much for your help. I just love counterize and want to keep it by hard !!!

    • User_DE says:

      Sorry, I meant 3.1.0 …. 😉

    • Hi,

      You will need to set the session.save_path directive in your php.ini. If you are using GoDaddy or one of its affiliates, just create a file named “php5.ini” in the root of your public_html directory (or maybe your WordPress directory). Its content should be:

      session.save_path = "/path/to/a/writable/directory"

      Where “/path/to/a/writable/directory” is a valid existing and writable directory path.

      This should take care of the session problem.

  5. Luis Liberal says:

    Good afternoon Gabriel,

    First, i must say that your puglin is awesome and i appreciate your work on it because it works nice.

    I got a simple question about a translate issue:

    Im using counterize with spanish language, can you tell me where can i edit directly the following strings?

    1) each month —-> i see at statistics Jan, Feb, Mar, Apr and i want to edit it for spanish strings.

    2) each day —–> i see at statistics Monday, Tuesday, Wednesday etc… Same as point 1.

    I have my .po .mo files in spanish, i only need to edit this strings… Thanks in advance for your time.

  6. Nate says:

    I installed and activated counterize over a month ago. Still not getting any data. Do I have to enter something into the filters? (I’ve tried)
    Can you tell me what to do?

    • Hi Nate,

      No that is not normal, you should have some data already. No need to set any filter. Are you using the MU version of WordPress ?

      Also, could you follow the steps described in the support page (enable DEBUG mode and some PHP flags) and tell me of any warning and error you may see?

      Sorry for the trouble.



      PS: I’ll be unavailable until april 15th.

  7. Brad says:

    Installed counterize. received report. All was looking good. Now receive no reports and even when I click send report now it doesnt work. What gives? please help

  8. chandrasekar says:


    i am using this for past 3 months. i want to generate a pie or bar chart from the stored data. can you help me…?

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